In order to make the customers feel satisfied with Henan Guangtai Machinery Co. Ltd mainly produces corn processing equipment, golden rice production line, rice processing complete sets of equipment, millet processing equipment, MaiRen finishing equipment, finishing equipment, sorghum, barley, buckwheat and other cereals processing equipment, cement foaming equipment, oil extraction equipment and we will be in strict accordance with the relevant laws and regulations issued by the state, reasonable provision of customer service service system.
Henan Guangtai Machinery Co., Ltd. adhere to the "quality of science and technology company, is the root, quality is the" business philosophy, strict quality assurance, to provide perfect pre-sale, sale, customer service service package.
Our service is intimate, the manufacture is careful, the price is satisfactory, causes the customer to be at ease. "Customer oriented", to provide customers with a comprehensive and comprehensive service "to serve as the core" for customers to build the most valuable products. "Quality as the center of gravity", a full range of services to customers!
"Customer oriented", "service as the core", "quality as the center of gravity", all-round service to customers!
Refinement of the pre-sale, sale, after-sales service:
Pre-sale
(1) selection of equipment type.
(2) design and manufacture products according to the special requirements of customers.
(3) train technical staff for customers.
(4) the company sent engineers and technicians to the user site for the user to plan the site, design the best processes and programs.
Sale
(1) acceptance of products.
(2) assist the client in drafting the construction plan.
Customer service
(1) assign special after-sales service personnel to the site to guide customers to install and debug.
(2) equipment installation and commissioning.
(3) training operators on site.
(4) after the installation of the complete set of equipment, professional technical personnel to help customers on-site production of free, until the customer satisfaction.
